Privacy policy

Cuckfield Coffee Ltd website Privacy Policy September 2022

This privacy policy sets out how Cuckfield Coffee Ltd. uses and protects any information that you give to Cuckfield Coffee Ltd. when you use this website.

Cuckfield Coffee Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

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Cuckfield Coffee Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 2022.

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We collect the following information:

• Name

• Email address

• Billing Address

• Shipping address

• Phone number

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We collect this personal information from you when you:

• Purchase any of our goods and services

• Sign up & opt-in to our newsletter (email only).

• Review our goods and services

• We collect anonymous information from visitors to our website using analytics tools, cookies and web logs.

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What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Supply of goods

• Newsletter subscription (if opted in)

• We may use the information to improve our products and services.

• We may also occasionally telephone you if there is a query with your order.

• We may use the information to customise the website according to your interests.

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Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to users’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie cannot identify you personally and does not give us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If you have previously agreed to us using your personal information for emailing you with information on our products and services via our newsletter, you may change your mind at any time by emailing us at zach@chippcoffee.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us at Cuckfield Coffee Ltd., Spicers Farm, Whitethroat Lane, Balcombe RH17 6JN

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us, at the above address. We will promptly correct any information found to be incorrect.

Please read the following notice carefully. Your use of our website will be regarded as acceptance of these conditions.

Disclaimer: Cuckfield Coffee Ltd. accepts no liability for loss of any kind as a result of any inaccuracies or of your reliance on the information contained on the site. We make no representations or undertakings about the quality, accuracy or completeness of any of the information on this website. Any legal or health and safety related information is not a substitute for specific advice relevant to your particular circumstances. Cuckfield Coffee Ltd. is not responsible for the content of any external internet sites accessed by hypertext link from this website. These links are provided for information only and we accept no liability for any loss or damage that may result from accessing or using them.